Regal Dubai Travel Agency is a major player in the visa & travel services space in Dubai. It’s especially known for its visa services (UAE and international), handling many clients, offering speed and convenience. Like many agencies, it has both strongly positive reviews and cautionary feedback. If you go in well-informed, verify all terms ahead, it seems to offer solid service for most standard cases.
What They Say They Do: Services & Capabilities
Regal offers a wide range of travel- and visa-related services. These include:
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Visa Services:
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UAE visit visas (single-entry, multiple-entry; varying durations like 30, 60, 90 days)
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Long-term visas (5-year multiple entry)
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Business partner, investor, and freelance visas
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Visit visas for other countries (Schengen, UK, USA, Canada, etc.)
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Travel-related Services:
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Flight ticket booking
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Hotel reservations
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Tour packages, possibly for holidays or for family/friends visiting
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Visa Extensions & Related Support:
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Extending stays inside UAE (30, 60, 90 days)
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Visa stamping and processing support Regulatory & Official Compliance:
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Registered with Dubai Economic Department
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Approved by Dubai Government / Dubai Immigration / affiliated with Dubai Tourism Department.
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Volume & Reach:
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They claim to have served over 1.3 million clients globally. They handle clients not just in UAE but from around the world.
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Strengths (According to Reviews & Public Image)
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Speed & Efficiency: Many customers say the visa process is fast, sometimes within a few days.
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Customer Support: Specific agents are often praised (names like Numan, Ali, Sohail, Danish, Mukarram appear in reviews) for being helpful, responsive, patient.
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Hassle-free / Convenience: For many people, using Regal is seen as more convenient than navigating visa & travel formalities themselves.
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Transparency (somewhat): Many clients report clear communication in what documents are needed, timelines, updates.
Criticisms & Risks
While there are many positive reviews, some negatives or cautionary points also come up. Important to keep in mind:
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Pricing Concerns: Some customers feel the fees are higher than doing things by yourself.
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Mistakes / Errors in Applications: A few reviews mention errors in visa applications (e.g. wrong profession, marital status, or education level) which led to rejections or delays.
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Refund Delays / Issues: In cases where applications fail or need refunds, some users say the agency is slow or unhelpful in processing refunds.
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Alleged Miscommunication: Some reviews claim that promises made (on visa duration, processing time etc.) were not fulfilled, or that follow-ups were difficult.
Reputation & Trustworthiness
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On Trustpilot, Regal has a high average rating (about 4.6 / 5) based on many reviews.
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On TripAdvisor, feedback is more mixed: many satisfied customers but also several reports of dissatisfaction or complaints. The company is listed in business directories such as Expat.com, DayOfDubai etc.
Value Proposition
What makes Regal attractive to many clients:
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They handle end-to-end visa formalities, which can be complicated especially for non-residents or for international visas.
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They act as a single point to arrange flights, accommodation, and local travel/visa, which simplifies planning.
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Licensed / regulated status gives confidence to those who prefer travel through official channels.
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They have scalability: handling large number of clients gives them experience and maybe leverage in speedy processing.
Photos
Contact Information
| Address |
Office 312, 3rd Floor, Bin Fahad 4 Building, Damascus Street, P.O.Box: 10304, Al Qusais 2, Dubai, UAE. |
| Phone Number |
+971 42635888 |
+971 502315207 |
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| Email Address | info@regaluae.com |
| Website // URL | https://www.regaltoursuae.com/ |